Tattle

Tattle is a Customer Experience Improvement (CXI) platform tailored for the hospitality industry, especially restaurants. The platform collects and analyzes real-time guest feedback to enhance satisfaction, operational performance, and revenue. Founded in either 2013 or 2016 and based in either New York or Austin, Tattle has raised around $11.1 million in funding and employs approximately 34 people, with an estimated revenue of $7.1 million.

Tattle offers an AI-powered suite of tools that integrates with over 40 restaurant technology platforms. Key features include automatic feedback collection through surveys, smart insights for menu performance, an AI Coach for tailored action plans, guest recovery solutions to address issues, and review management from a single dashboard. The platform aims to help restaurants optimize their operations and improve guest satisfaction, claiming up to a 92% increase in satisfaction rates. Tattle serves multi-unit operators and franchises, providing insights that drive revenue growth and operational improvements.