ReviewTrackers

ReviewTrackers is a customer feedback and online reputation management software company based in Chicago, Illinois. Founded in 2012, it helps multi-location businesses collect, analyze, and act on customer reviews from over 100 online platforms. The company focuses on improving customer experience and business performance through data-driven insights and reputation management.

The platform offers a comprehensive suite of tools integrated into a single dashboard. Key features include review collection and monitoring, AI-assisted responses, analytics for competitor insights, local listings management, and microsurveys. These tools enable businesses to enhance their online presence, interpret customer sentiment, and improve local search visibility. ReviewTrackers primarily serves sectors such as retail, restaurants, and healthcare, supporting brands in managing their reputation across multiple locations.