HotelFriend AG

HotelFriend AG is a software development company based in Berlin, founded in 2016. It specializes in cloud-based IT solutions for the hospitality industry, providing a comprehensive property management system (PMS) that automates operations and enhances guest experiences. The company operates globally, focusing on research and development in travel and hospitality, cloud computing, e-commerce, and mobile applications.

HotelFriend offers an all-in-one cloud platform that streamlines various aspects of property management, including front desk operations, guest communications, and real-time occupancy reports. Key features include a booking engine for commission-free direct bookings, a channel manager for rate distribution, and guest experience tools such as a mobile app and self-service kiosks. The platform supports over 500 clients worldwide, including hotels, restaurants, wellness facilities, and cruise ships, emphasizing data security and efficient support services.