Help Lightning

About

Help Lightning is a B2B SaaS company based in Birmingham, Alabama, founded in 2016. The company specializes in remote visual guidance and collaboration software that utilizes augmented reality (AR) to enhance enterprise service transformation. Its cloud-based platform enables real-time expert assistance through advanced video collaboration, featuring patented Merged Reality technology. This technology combines live video streams with 3D annotations and AI tools to facilitate quick problem resolution. The platform is designed for large enterprises and supports over 70,000 users across 200 companies in more than 80 countries. Help Lightning's offerings include features for field service, contact centers, training, and various specialized applications. The company has raised $12.2 million in funding and generates approximately $7.8 million in revenue. With a focus on improving customer satisfaction and operational efficiency, Help Lightning serves notable clients in sectors such as manufacturing, healthcare, and digital transformation.