Hello Customer

Hello Customer is an international SaaS company based in Ghent, Belgium, that specializes in an AI-powered Voice of Customer (VoC) platform. This platform is designed to collect, centralize, and analyze customer feedback, enabling organizations to make informed decisions that enhance customer experience (CX). Founded with a focus on customer-centric solutions, Hello Customer helps businesses integrate customer insights into their core strategies.

The platform offers features such as feedback collection across various channels, real-time AI analysis of unstructured data, and tools for prioritizing CX projects. It supports organizations in improving operations and increasing turnover through actionable insights. With a pricing model starting at €1,800 per month, Hello Customer provides capabilities like customizable surveys, CRM integration, and collaboration tools. Trusted by over 100 leading companies in Europe, the platform is recognized for its ease of use and insightful analytics.