Descartes Localz

About

Descartes Localz is a customer engagement platform that specializes in last-mile delivery and field service solutions. Originally founded as Localz in 2013, the company was acquired by Descartes Systems Group in April 2023. Headquartered in Melbourne, Australia, Descartes Localz focuses on enhancing customer experiences in the logistics and supply chain industry. The platform offers a range of services, including a web-based portal for real-time order tracking, self-service appointment scheduling, and automated notifications. It also features real-time vehicle tracking combined with messaging to provide transparent delivery experiences. Additionally, the company provides operational efficiency tools that optimize scheduling and field service management, helping businesses reduce costs and improve service delivery. Descartes Localz serves various sectors, including logistics companies, retailers, and service providers, enabling them to enhance customer choice and visibility in competitive markets.