Deck Commerce

About

Deck Commerce, based in St. Louis, Missouri, specializes in cloud-based omnichannel order management system (OMS) software tailored for direct-to-consumer brands, growth-stage retailers, and enterprise companies in the ecommerce sector. Founded in 1998, the company offers a flexible, API-first platform that integrates inventory, orders, fulfillment, and customer experiences across various channels. Deck Commerce processes over 1 million orders daily, boasting 99.999% uptime and a commitment to 100% service level agreement (SLA) attainment. The OMS platform features modular centers that enhance ecommerce operations, including automatic order routing, inventory visibility, and customer service tools. Deck Commerce supports high-volume, multi-channel operations with capabilities like transaction processing, return management, and advanced analytics. The company emphasizes speed-to-value and seamless integration, helping brands like New Balance, TOMS, and HARMAN achieve significant operational efficiencies and improved customer experiences.