Hala Insurance

About

Hala Insurance was an insurtech company based in Abu Dhabi, UAE, founded in 2018. It operated a digital insurance platform that allowed customers to purchase and manage car and home insurance policies online. Hala focused on providing a customer-centric experience, featuring a fast claims approval system with a 91% repair approval rate. The company utilized blockchain technology to enhance transparency and efficiency in insurance transactions, particularly in reconciling payments between auto insurance firms. Hala partnered with Emirates Insurance Company for underwriting, ensuring that customers received reliable coverage. Its fully digital platform streamlined the process of buying policies and filing claims, eliminating the need for traditional paperwork or in-person visits. Hala Insurance ceased operations in February 2023, transitioning existing customers to Emirates Insurance Company for continued coverage.