Swell

Swell (SwellCX) is a B2B SaaS company founded in 2016 and based in Utah. The company specializes in real-time customer feedback platforms, primarily designed for multi-location healthcare organizations. Led by CEO Zeke Kuch and Co-Founder Drew Sparks, Swell has raised approximately $19.74 million in funding, including an $8 million Series A round.

Swell offers an automated growth and feedback platform that helps businesses collect, manage, and analyze customer feedback. Key products include online reputation management, patient experience insights, and employee experience insights. The platform utilizes AI for reporting and trend analysis, enabling quick setup and effective results. Swell serves various sectors within healthcare, such as dental, pediatrics, and urgent care, and also adapts its solutions for general businesses. The company focuses on enhancing both patient care and employee satisfaction, aiming to drive reviews and referrals for its clients.