ScreenMeet - native remote support in Servicenow, Salesforce and Tanium.

ScreenMeet is a cloud-native platform that specializes in enterprise-grade remote support solutions. It integrates seamlessly with ServiceNow, Salesforce, and Tanium, allowing for efficient screen sharing, remote control, co-browsing, and voice/video chat. The platform is designed to enhance collaboration without the need for tool-switching or downloads.

The company operates real-time audio, video, and remote support software hosted on Amazon Web Services, ensuring high availability and low latency. ScreenMeet emphasizes security with features like OAuth authentication, SOC 2 Type 2 certification, and AES-256-bit data protection. Its offerings include ScreenMeet Remote Support for secure device control, ScreenMeet Live for real-time collaboration, and ScreenMeet Replay for asynchronous issue recording. The platform supports a wide range of devices and integrates with various CRM and help desk systems, making it suitable for global enterprises across multiple sectors.