Salesforce Work.com

Salesforce Work.com is a platform designed to enhance employee engagement, management, and self-service. It supports organizations in safely reopening and managing operations through AI-driven tools and applications. The platform serves as a central hub for employee empowerment, enabling self-service actions, multi-channel support, and easy access to resources.

Key features include a unified employee self-service platform that allows employees to take actions and receive support efficiently. The Employee Concierge app helps resolve technical questions through a searchable knowledge base. Additionally, the Reopening and Management Suite provides tailored apps and services for safe reopening and operational management, with options for customization through partner integrations.