Reef.ai

Reef.ai is an AI-powered customer revenue platform that focuses on net retention performance for technology companies. Founded in 2020 or 2021 and based in Honolulu, Hawaii, the company helps customer success, operations, and revenue teams enhance customer retention and growth. Its platform automates data analysis, identifies risks, and uncovers growth opportunities using machine learning scoring, workflows, and visualizations.

The platform features seamless data connectivity, advanced ML scoring tailored to revenue outcomes, and actionable insights delivered through notifications and playbooks. It allows teams to monitor actions resulting from these insights and provides ROI reporting to quantify the impact on net retention rates. Reef.ai is designed to be easy to implement, enabling companies to launch quickly and efficiently. With over 30 customers and a commitment to a human-centered culture, Reef.ai aims to combine human intelligence with AI to drive customer success and growth.