Gradient MSP

Gradient MSP is a Canadian software company founded in 2020, based in Calgary, Alberta. The company specializes in providing a data intelligence and business automation platform tailored for Managed Service Providers (MSPs) in the IT channel ecosystem. Founded by Colin Knox, who has over 21 years of experience in the managed services industry, Gradient MSP aims to enhance profitability for MSPs by automating back-office tasks and improving billing accuracy.

The core platform serves as a business intelligence and automation hub, connecting MSPs' Professional Services Automation (PSA) platforms with vendors to streamline billing reconciliation and manage usage data. Key features include automated billing reconciliation, vendor integrations, and a marketing resource hub called MSP Studio, which supports customer acquisition for MSP members. Gradient MSP is trusted by over 1,000 MSPs across 18 countries, managing reconciliation for $10 billion worth of managed services. The company has raised $10.3 million in funding and holds SOC 2 Type 2 certification for security and privacy.