Behavioral Signals

Name: Behavioral Signals
Address: 4470 W Sunset Blvd, Los Angeles, California, United States, 90027-6018, Los Angeles, 90027-6018
Telephone: '+1 424-603-1051

Los Angelesinformation technology & services

About

Behavioral Signals is an artificial intelligence company based in Los Angeles, founded in 2016. The company specializes in emotion recognition and behavioral analytics using voice data. It develops AI-driven solutions that analyze human behavior, emotions, and intentions from speech patterns, helping enterprises enhance communication and customer interactions. The flagship product, callER Analytics Suite, provides insights into customer-agent interactions by analyzing emotions, behaviors, and key performance indicators in real-time. Additionally, the company offers AI-Mediated Conversations, which match customers with agents based on emotional and behavioral compatibility, and Emotion Recognition Technology, which assesses emotional states through vocal tones and speech patterns. Behavioral Signals utilizes advanced machine learning and cognitive models to interpret speech nuances, translating them into actionable insights for various industries, including contact centers, healthcare, and robotics.