Avid Ratings

About

Avid Ratings is a software company based in Madison, Wisconsin, founded in 1992. It specializes in customer experience solutions for the residential homebuilding industry. With a team of approximately 58 employees, Avid Ratings generates around $8.9 million in revenue and has secured $6.3 million in funding. The company develops proprietary software designed to enhance customer engagement and loyalty for homebuilders. Its key offerings include AvidCX™, a comprehensive platform for measuring and improving the homebuyer journey, the HomeKeep Platform for post-move-in support, and AvidWarranty, which streamlines warranty management. Avid Ratings is recognized as a leading resource in the homebuilding sector, having received accolades such as the Top 5 Sales Tool by BUILDER magazine and a Brilliance Award from TecHome Builder. The company also publishes industry reports to provide valuable insights to its clients.