AgentifAI

About

AgentifAI is a technology company based in Braga, Portugal, founded in 2016. It specializes in conversational AI for customer service automation, primarily through its voice-first AI assistant named Alice. The company utilizes deep neural networks and natural language processing to enhance customer experiences, focusing on a "people first" philosophy that prioritizes quality interactions in digital transformation. Alice is designed for enterprises and can handle complex interactions autonomously, managing millions of customer interactions across various channels. In the banking sector, it facilitates transactions and payments for over 3 million customers. In healthcare, Alice serves as a voice assistant for medical appointments, managing thousands of appointments daily without wait times. AgentifAI also offers a comprehensive conversational AI platform that integrates with business processes to provide personalized and secure customer service solutions, particularly in banking and healthcare.