WaitWell is a Calgary-based technology company that specializes in service optimization through queue management and workflow automation solutions. Founded during the COVID-19 pandemic, the company has grown to serve over 10 million users across nearly 400 locations in North America. WaitWell focuses on digitizing waitlist processes to improve customer service efficiency.

The company offers a comprehensive platform that includes virtual queuing to reduce wait times, integrated appointment booking for in-person and virtual meetings, event management tools for check-ins, and customizable workflows to enhance operational efficiency. Their platform also provides real-time analytics to help organizations optimize resource allocation and service delivery.

WaitWell serves a diverse range of clients, including government offices, higher education institutions, healthcare providers, and businesses in retail and hospitality. The leadership team brings extensive experience in software development, marketing, and customer success, driving the company’s growth and innovation in service optimization.