Frate Returns is a Toronto-based reverse logistics company founded in 2022 by Bailey Newton. The company specializes in AI-driven returns management software that helps ecommerce brands reduce costs and environmental impact associated with retail returns.

Frate’s platform uses machine learning to assess returned items at the customer’s location, allowing retailers to decline items that do not meet quality standards. This approach minimizes unnecessary restocking of damaged products, cutting logistical expenses and emissions. The company also offers peer-to-peer returns, enabling direct exchanges between customers, which reduces reliance on warehouses and speeds up resale cycles. Frate operates in Canada, the U.S., and the U.K., with plans for further expansion.

Frate’s client base includes notable brands such as Peace Collective, Schutz, and Club L London, which have reported significant cost savings and improved operational efficiency through the company’s technology. Under the leadership of Bailey Newton, Frate aims to redefine reverse logistics by focusing on sustainability and scalability.