

Continuum Client Contact Inc. is a client management company that specializes in virtual call services for financial advisors and firms. Founded over a decade ago, the company aims to enhance client relationships and drive sales opportunities through personalized support. Under the leadership of CEO Elenna Wallace, who has over 20 years of industry experience, Continuum focuses on optimizing customer experiences and generating measurable results.
The company offers a range of services, including dedicated virtual client contact associates who manage inbound and outbound calls, appointment scheduling, and recruitment support for financial firms. They provide bilingual services in English, French, and Spanish, ensuring effective communication with a diverse clientele. Continuum’s customized call programs are designed to maximize client engagement and revenue, featuring automated appointment scheduling and timely outreach for renewals. The company primarily serves financial advisors, helping them improve appointment volume and client retention through tailored support.
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