Pinnacle Hospitality Consulting specializes in providing expert consulting services to hospitality, retail, and service-based businesses. With over 25 years of experience in the industry, the company focuses on developing actionable strategies to enhance operations and improve guest and team experiences. Their mission is to deliver results that create lasting benefits for clients.

The company offers a range of services, including operational support, business strategies for turnarounds and expansions, and recruitment services across North America. They also conduct mystery shopper programs and operational audits to assess service standards and operational compliance. Pinnacle Hospitality Consulting collaborates with various businesses, including owners, management companies, and brand leaders in the hospitality and retail sectors.