Mxpert specializes in AI-driven solutions for the automotive industry, focusing on enhancing customer service in auto repair shops. Their main product, the Mxpert AI Service Advisor, efficiently manages customer interactions, including handling inbound calls, scheduling appointments, and responding to inquiries. This system operates 24/7, providing human-like interactions and adapting to customer emotions.

In addition to the AI Service Advisor, Mxpert offers call management features that track phone calls and generate detailed reports to help businesses understand customer needs. The appointment scheduling function checks real-time availability and books appointments directly into the shop’s system, ensuring instant confirmations for customers. Mxpert also provides caller recognition for personalized greetings and advanced analytics tools to monitor interactions and improve service efficiency. Their solutions integrate seamlessly with existing operations, allowing businesses to adopt new technology without disruption.