ShiftLink is a workforce management technology company that specializes in automated shift scheduling solutions for healthcare and social service organizations. The company was founded to simplify the complexities of manual scheduling, focusing on optimizing staff allocation, reducing operational costs, and enhancing employee satisfaction through its AI-driven platform.

The ShiftLink software automates shift management tasks such as callouts, schedule changes, and compliance tracking. It is designed to improve efficiency in unionized and regulated environments while prioritizing staff well-being and patient care. Key features include instant shift callouts via a mobile app, time-stamped records for fairness in assignments, and tools for regulatory compliance. ShiftLink also offers advanced algorithms for resource allocation and predictive scheduling, along with integration capabilities for existing HR systems.

ShiftLink serves a variety of clients, including hospitals and nursing operations in North America, supporting over 10,000 healthcare professionals. The company partners with social service organizations, including shelters and community groups, and has expanded to over 1,000 teams across key U.S. states and Canadian provinces.